Frequently Asked Questions About Our Eco Friendly Products And Gifts

When making eco conscious purchases, we know you will have a lot of questions. Our FAQ's tell you everything you need to know about our affordable eco friendly product swaps and our sustainable business practices. Found the answer to your question? Be part of the change - Shop now!

Environmental Impact Questions:

Why choose sustainable products?

Preventing climate change is the responsibility of everybody. Sustainer Container provides eco friendly alternatives to help you to make simple swaps which will have a big impact. For example, the average person will use 300 toothbrushes in their lifetime, so swapping your plastic toothbrush to a compostable bamboo toothbrush alone can have a massive impact on reducing the waste you produce. 

Are your products really the best option for the planet?

The greatest threat to our planet is the belief that someone else will save it

Before starting Sustainer Container, I spent 8 months researching the best possible options for the planet and I continue to do this to ensure we offer the most eco friendly products. 

Many of our products are made from bamboo which is a sustainable material because:

  • It grows quickly and can be harvested after 3-5 years
  • Bamboo is grown without pesticides or chemical fertilisers
  • It helps prevent soil erosion
  • Bamboo produces 35% more oxygen than other similar trees

How do your eco friendly products help the environment?

Our eco friendly boxes include sustainable alternatives to everyday products. Our products provide an alternative to single use and plastic products, helping you to reduce the waste that you produce. This is beneficial for the environment because plastic can take up to 1000 years to decompose and much of the plastic we dispose of ends up in the sea which is harmful to marine life. 

Additionally, our products are made using sustainable natural materials e.g. bamboo, beeswax and hessian, and do not include harmful chemicals. So what are you waiting for? Start your eco warrior journey today!

Is your packaging plastic free?

Eco friendly gift packaging UK

Yes!! None of our products contain or are packaged in plastic. All of our packaging is reusable, recyclable or compostable. Our orders are packaged using recycled twine (which can be composted) with a Sustainer Container tag, made from recycled paper. Orders are then wrapped in kraft paper and sealed with kraft paper tape which is completely recyclable (even the tape). 


Questions About Eco Friendly Product Orders:

How long do your sustainable products last?

The lifespan of our eco friendly products can vary, here is a breakdown of how long each product that we include within our boxes should last if taken care of:

Eco Friendly Product Gift Box
  • Beeswax wraps - up to 1 year
  • Boxes - several years
  • Cutlery sets - several years
  • Refillable bamboo pen - several years (refill with a standard biro refill)
  • Recycled notebooks - until you have filled all of the pages with notes
  • Shampoo and soap bars - up to 2 months
  • Bamboo straws - several years
  • Bamboo toothbrush - 3 months (this is the recommended period to use a toothbrush before changing)
  • Toothpaste tablets - 1 months supply
  • Produce bags - several years

 Everything Eco Box                               

How long will my eco friendly products take to arrive?

I work hard to start working on your order as soon as possible. However, please allow 5-7 working days for your order to arrive just in case. If you require your order before then, please email: before placing your order. All orders are sent signed for, so that you can relax knowing your order will arrive safely. Full details on our delivery page.

What is seed paper?

We offer FREE seed paper with all orders. The seed paper is handmade from recycled egg boxes and wildflower seeds which are blended together and then dried to form the paper. 

Bee friendly wildflower grown from seed paper

How to grow bee friendly wildflowers from seed paper?

Seed paper can be planted indoors in a small plant pot, under a thin layer of soil to grow bee friendly wildflowers. Water thoroughly at the time of planting to dissolve the egg box and allow your plants to grow. Continue to water regularly.

What if I am unhappy with my order?

All orders are packaged with care and include handpicked, high quality products that I am confident you will love. However, if you have any issues with your products, we are happy to offer returns for a 30 day period.

Affordable Eco Friendly Product and Gift Questions:

Why are eco friendly products more expensive?

Eco friendly products are made using the best materials for the planet and these materials are often more expensive than the conventional materials. Plus, eco friendly products are designed to be long lasting and are made with high quality materials.

Although eco friendly products can be more expensive initially, they replace single use items that you may otherwise buy repeatedly. So it it is possible eco friendly products can actually save you money in the long run!

Do your sustainable product boxes really save me money?

Yes! All of our eco friendly boxes and product sets are available for less than it would cost you to buy the products individually, to make sustainable living as affordable as possible. 

Eco Friendly Gifting Questions:

Can I give Sustainer Container eco friendly products as a gift?

Yes, our beautiful packaging makes our eco friendly products the perfect affordable eco friendly gift. Plus, if you let me know that your purchase is a gift, I will happily include a FREE handmade personalised gift card with your order. 

Personalised eco friendly gifts

Do you offer personalisation for your affordable eco friendly gifts?

Yes! I am happy to handmake a personalised card to accompany your eco friendly gift orders, with the option to personalise both the front and inside of the card. Our handmade gift cards offer a personal touch for your eco friendly gifts and are available at no extra cost!! 

Additional Eco Friendly Product Questions:

Where are your sustainable products from?

As a sustainable Scottish business, we love supporting other small UK based businesses with a similar eco friendly and ethical ethos. The eco friendly products and gifts that we sell are sourced from local Scottish and UK businesses as much as possible. 

Do you sell an eco friendly subscription box?

No, all of our boxes are a one off purchase. Sustainer Container does not offer a subscription box service because these boxes often contain several products and you may already have some. Getting products every month, even if they are sustainable products, may include items you will not use generating additional waste.

Sustainable University Student Starter Pack

Are your eco friendly products and gifts only for students?

No, our products are designed for anyone who is trying to start being more eco friendly. We have put together a Sustainable University Student Starter Pack, which has been designed to accommodate the needs of a new student whilst also helping you to be more sustainable. Whilst this box would be the perfect eco friendly gift for a student, we offer a range of products which will help everyone, not just students, to start being more eco friendly.

Is Sustainer Container just an eco friendly products shop?

Sustainer Container does sell affordable eco friendly products and gifts to help you start your eco warrior journey. BUT this is not all we do, we also provide helpful resources including sustainable living tips and plant-based recipes over on our blog. Additionally, we have put together 7 Easy Tips for Eco Friendly Living that you Haven’t Heard Before which provides additional tips to help you to start being more environmentally conscious. 

7 easy tips for eco friendly living that you haven't heard before

How did you choose the boxes your products come in?

Our boxes are not just packaging. I have personally scoured the internet to find beautiful boxes to package your eco-friendly products in, which can be reused as storage in your home. Not only are our boxes reusable, but they are also made from recycled card, making them the best possible option for the planet. 


Still not found the answer to your question? I would love to support you with your eco warrior journey. Contact me or connect with Sustainer Container on Instagram or Facebook, and I will be happy to answer your questions and discuss everything eco!